The soul blossoms when you leave behind the expectations of everyday life, and meet the challenge of the outdoors with the support and enthusiasm of others.
Refunds & Cancellations
Trip deposits hold your space and represent your good faith intention to participate in a trip. We will confirm a trip and incur many nonrefundable expenses in preparation for a trip based on your deposit. Any request to cancel must be made in writing.
More than 90 days in advance – If you chose to cancel, and we are able to fill your spot from the waiting list, your deposit will be returned to you less a $75 processing fee. If the trip is not full, you will be awarded a credit that can be used on any trip of your choice within 365 days of your original trips departure date.
At 90 days in advance – your trip balance is due. Failure to pay your balance may result in your spot being awarded to someone on the waiting list.
Less than 90 days in advance – Any deposit or balance payments made are non-refundable. We run small trips and cancellations affect us dramatically. Please take our recommendations to purchase trip cancellation insurance (see below).
We cannot make exceptions to this policy for any reason. Please inquire beforehand if you have any questions or concerns!
What if Call of the Wild cancels a trip?
Call of the Wild reserves the right to cancel any trip due to inadequate sign-ups or any cause that makes the trip infeasible to operate. We will inform you at least 60 days prior to departure. In such a case, the full refund of trip costs received will be returned to you. However, Call of the Wild is not responsible for any additional expenses incurred by participants preparing for the trip (including but not limited to airfare, gear, visas, and medical expenses). We recommend that you purchase trip cancellation insurance and that you do not purchase your airfare until your trip is confirmed.
Don't forget to consider trip cancellation insurance! Many of our clients don't believe that "those things" can happen to them - injury right before a trip, death in the family, lost luggage - but they do! There are many travel insurance options available, but click here to compare the options provided by TravelGuard.
We are fully insured and operate under special use permits issued by Inyo National Forest, Yosemite, Sequoia, Shasta-Trinity, and Grand Canyon National Parks, the Bureau of Land Management, and others. In accordance with Federal law and U.S. Department of Agriculture policy, this institution is prohibited from discriminating on the basis of race, color, national origin, sex, age or disability. (Not all prohibited bases apply to all programs.) To file a complaint of discrimination, write USDA, Director, Office of Civil Rights, Room 326-W, Whitten Building, 1400 Independence Avenue, SW, Washington, D.C. 20250-9410 or call (202) 720-5964 (voice and TDD). USDA is an equal opportunity provider and employer.
We are fully insured and our guides are certified Wilderness First Responders.